The second-hand marketplace Members Express Displeasure About Size Modifications

Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.

This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.

Online Platforms Response

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with similar services.

It has advised users to examine their items and manually change the size if necessary, causing user dissatisfaction.

Sizing System Changes

Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.

User Accounts

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she explained.

Necessary Adjustments

Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Service Background

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices after backlash from users.

Susan Stokes
Susan Stokes

A passionate writer and storyteller who draws inspiration from everyday experiences to craft engaging narratives and thought-provoking essays.